Frequently Asked Questions
Q:
What is RSD MRKT?
A:
RSD MRKT is an online marketplace offering products from Record Store Day pledge-signed Indie stores in a single destination. RSD MRKT connects millions of passionate music fans to trusted independent retailers nationwide, furthering the Record Store Day mission of extolling the benefits of supporting independent, locally-owned stores.
RSD MRKT is a collection of sellers making products available from their stores across the United States. By supporting indie retail, you are supporting small businesses and their communities. You also know you are purchasing from a real business where you may receive real support.
Q:
Why should I shop here?
A:
You should shop RSD MRKT if:
You’re interested in supporting locally-owned indie record stores.
You’re looking for special titles or variant vinyl colors only available at indie record stores.
You want to be sure you’re buying from a reputable small business.
You want to add some really great records to your collection.
Q:
What’s the difference between this and other marketplaces?
A:
RSD MRKT is a marketplace for NEW, unopened vinyl, CDs and cassettes, not USED music. Its sellers are only Record Store Day pledge-signed independent stores.
Q:
What can I buy here?
A:
You can buy any records that a record store sells, currently focused on new, sealed records. New releases are added each and every week. Discover hard-to-find records by searching the bins of hundreds of record stores — that includes indie exclusives, past RSD items, and all versions of records. New record stores are coming online, so keep checking regularly.
Q:
How do you ship?
A:
Media is shipped from the record store to you via the shipping methods made available by the store where purchased. Methods may include Media Mail, Ground Advantage, Priority Mail and in-store pickup. Shopping for local stores, or stores in closer proximity to your location should result in more affordable shipping costs.
Q:
Can I list my own records here?
A:
No, sellers on RSD MRKT must be Record Store Day pledge-signed stores.
Q:
How do I choose a store?
A:
You can search all stores that are registered sellers on RSD MRKT at the find a store page. Once you’re on a store’s page, you can browse its available products and set them as your favorite store.
Q:
What stores are here?
A:
Independently owned Record Store Day pledge-signed stores that have chosen to list products on RSD MRKT. This is not an exhaustive list of ALL Record Store Day pledge-signed stores.
Q:
Can I buy it from a local store?
A:
Yes, if your local pledge-signed store lists products on RSD MRKT you can - and are encouraged to - buy locally when you can. Buying locally can also save you on shipping costs by selecting in-store pickup as your delivery method.
Q:
What’s the benefit of buying on RSD MRKT
A:
When you buy from RSD MRKT, you are directly supporting independently owned small businesses. You can shop confidently knowing that the products listed on RSD MRKT are new and unopened, offered by trusted Record Store Day pledge-signed stores. Stores that sell on RSD MRKT also must adhere to Record Store Day pricing rules for Record Store Day product.
Q:
What if no one is selling what I’m looking for?
A:
Keep checking back! Many items - especially previous Record Store Day releases and limited edition indie exclusives - are in high demand. Stores are constantly updating their available inventory on RSD MRKT, so you never know when the item you’re looking for may appear. Also, you may add your item to a wishlist.
Q:
Can I create a wish list of albums and be notified when they’re available?
A:
You may build a wishlist currently and we are working on notifications.
Q:
What if I need to return a record?
A:
If you need to return a record, contact the store you purchased it from, which you can do via the messaging service on RSD MRKT. The store will provide instructions on how they manage returns and their return policies.
Q:
What if my shipment is damaged or lost?
A:
If you do not receive a product you purchased on RSD MRKT, please contact the store you purchased it from, which you can do via the messaging service on RSD MRKT.
Q:
What if a store doesn’t respond promptly?
A:
If you do not hear from a store within five business days of completing a purchase or in response to an issue with an order, please contact support@rsdmrkt.com
Q:
How do I report an issue?
A:
Report any issues to support@rsdmrkt.com
